Delivery

ALL OF OUR FURNITURE, DECOR & GIFTS ITEMS ARE FREE UK MAINLAND DELIVERY*

*HOWEVER SOME UK POSTCODES WILL INCUR A DELIVERY SURCHARGE DUE TO THEIR REMOTE LOCATION. (SEE POSTCODE LIST BELOW)

IF YOU ARE SITUATED OUTSIDE OF THE MAINLAND OR YOUR DELIVERY DESTINATION IS WITHIN THE FOLLOWING POSTCODES: 

WE RESERVE THE RIGHT TO ADD A SMALL CHARGE TO COVER THE COST OF DELIVERY TO THESE MORE REMOTE AREAS

ACCESS REQUIREMENTS:

PLEASE ENSURE YOU CHECK YOUR DOORWAY, HALLWAY, STAIRWELL SIZES / OPENINGS AND ACCESS ROUTES TO THE FURNITURE'S INTENDED LOCATION. (PLEASE REFER TO THE FURNITURE ITEM DIMENSIONS SHOWN IN THE PRODUCT DESCRIPTION)

PLEASE ALSO CHECK RADIATORS, PLUGS AND OTHER ITEMS LOCAL TO THE FURNITURE'S INTENDED LOCATION

PLEASE NOTE: OUR PRODUCTS HAVE A DIMENSIONS TOLERANCE OF +/- 1 CM

PLEASE NOTE: WE DESIGN OUR LARGE FURNITURE TO BE DISASSEMBLED IF NECESSARY TO IMPROVE ACCESS

IF YOU HAVE ANY SPECIFIC QUESTIONS OR REQUIREMENTS REGARDING FURNITURE FITMENT, PLEASE CONTACT US BEFORE ORDERING

ONCE YOUR ITEM HAS BEEN DISPATCHED:

MOST ALL OF OUR FURNITURE, DECOR AND GIFT ITEMS WILL BE DELIVERED BY COURIER:

YOU WILL RECEIVE AN ESTIMATED DELIVERY DATE

WE USE A THIRD PARTY FOR LOGISTICS. THEY ARE RESPONSIBLE FOR ORGANISING THE DELIVERY OF YOUR ITEMS. 

COURIER DELIVERIES CAN ASSIST YOU WITH PLACING THE FURNITURE INTO YOUR HOME IF YOU WISH. THIS WILL BE EITHER A SINGLE MAN DELIVERY OR A TWO MAN DELIVERY FOR LARGE ITEMS.

IT IS YOUR RESPONSIBILITY TO ENSURE THE COURIER HAS SUFFICIENT ACCESS TO THE PROPERTY BEING DELIVERED TO.

THE DRIVER RESERVES THE RIGHT TO REFUSE THE DELIVERY IF IT IS DEEMED UNSAFE OR DELIVERY IS NOT POSSIBLE. ANY RE-DELIVERY OR STORAGE COSTS RESULTING FROM THIS WILL BE YOUR RESPONSIBILITY.